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Last updated: June 30, 2024
Missinglettr Ltd. (“we”, “us”, or “our”) is committed to protecting personal data and complying with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where it applies.
Although Missinglettr is based in Canada, GDPR may apply where we:
Provide services to individuals located in the European Economic Area (EEA)
Monitor or analyze behavior of users within the EEA
Where GDPR applies, we comply with its requirements.
Depending on the context, Missinglettr may act as:
Data Controller — when we determine how and why personal data is processed
Data Processor — when we process data on behalf of our customers
Where required under GDPR, we rely on lawful bases including:
Consent
Contract performance
Legitimate interests
Legal obligations
Personal data may be transferred outside the EEA, including to Canada and the United States.
Where required, we implement appropriate safeguards, such as:
Standard Contractual Clauses (SCCs)
Contracts with service providers ensuring adequate protection
If GDPR applies, individuals have the right to:
Access their personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent
To exercise these rights, contact: privacy@missinglettr.com
We offer a Data Processing Agreement (DPA) for customers who require one to comply with GDPR.
To request a DPA, please contact: legal@missinglettr.com
We may use aggregated and de-identified data derived from personal data.
Such data:
Does not identify any individual
Is not considered personal data under GDPR
This use is described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect personal data, including:
Encryption in transit
Access controls
Secure infrastructure
Further details are available on our Security page.
If you have any questions about GDPR or your data: